Shipping & Returns
Customer Service:
service@eastwardsupply.com802-448-2791
RETURNS90 day return policy for refunds
BEYOND 90 DAYS - RETURN FOR STORE CREDIT THANKS TO OUR
LIFETIME GUARANTEEPlease contact
service@eastwardsupply.com SHIPPINGOrders over $100 receive free shipping within the U.S.
We offer USPS and UPS for domestic and international shipping.
Processing:
24-48hrs
Orders will ship out from our warehouse in Massachusetts typically within 24 hours of your order being placed (sometimes same-day). During sales or holidays, it may take longer to process your order.
Transit time of your package:
1-3 days with USPS Priority & First Class
1-6 days with UPS Ground & Expedited
2-10 days with International
Processing + Transit time = order arriving at your doorstep:
2-8 days for Domestic
3-11 days for International
* International orders may experience additional delays and/or charges due to customs. Any customs charges are the responsibility of the customer.
Please note these shipping timelines are estimates and may be longer due to unforeseen circumstances, such as out of stock items for example. Also, we may not be able to make an address change after an order is placed due to it being processed same-day, so we suggest giving your info a second looksie to avoid delays.